Privacy Policy

1. Introduction

At LEDSAK, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us.

2. Definitions

• Service: Features and functionality provided by LEDSAK, including software, website, or mobile applications.
• Personal Information: Information identifying an individual, such as name, email, phone number, and usage data.
• User: Anyone accessing or using LEDSAK services.

3. Whom Does This Privacy Policy Apply To?

This Privacy Policy applies to all users, including customers, partners, and website visitors. By using our services or visiting our website, you agree to the terms of this policy.

4. Information We Collect on the Service

1. Personal Information

• Account Information: Name, email, phone, company name, and job title.
• Communication Data: Inquiries, email address, messages, and customer service details.
• Payment Information: Billing details, credit card numbers, and transaction history.

2. Device and Usage Data

• Log Data: IP address, browser type, operating system, referral URLs, pages visited, and timestamps.
• Cookies: Used for personalization and improved functionality.
• Geolocation Information: Geographic location, collected with consent.

3. Cookies and Tracking Technologies

LEDSAK uses cookies, web beacons, and pixel tags for user experience enhancement and service improvement.

5. How We Use the Information We Collect

6. Sharing Your Information

Information may be shared with:

• Service Providers: Cloud infrastructure, payment processors, and communication gateways.
• Partners and Integrations: Authorized platforms connected by the workspace admin.
• Legal Obligations: When strictly required by law or judicial process.
• Business Transfers: During mergers, acquisitions, or restructuring.

7. Data Security

LEDSAK employs enterprise-grade AES-256 encryption in transit and at rest, alongside role-based access control and multi-factor authentication.

8. Your Rights

• Access: Request copies of personal information held by LEDSAK.
• Correction: Request rectification of inaccurate or outdated information.
• Deletion: Request erasure of data, subject to regulatory retention mandates.
• Opt-out: Withdraw consent for non-essential communications anytime.

To exercise any of these rights, contact our privacy team at support@ledsak.ai.

9. Data Retention

Customer data is retained for the duration of the subscription agreement and subsequently purged or anonymized in accordance with our retention policy.

10. Changes to This Privacy Policy

We may periodically revise this Privacy Policy to reflect platform evolution or legal updates. Material updates will be notified via email or dashboard alert.

11. Contact Information

For inquiries, feedback, or grievance redressal regarding this Privacy Policy, reach us at: