Privacy policy

1. Introduction

Welcome to LEDSAK.AI CRM ("we," "our," "us"). We are committed to protecting your privacy and ensuring a safe and secure user experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website www.ledsak.ai and our CRM software.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, job title, and company name, which you provide when you sign up for our services or contact us.
• Usage Data: Information about how you interact with our website and CRM software, such as your IP address, browser type, operating system, and usage patterns.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our site and to analyze usage.

3.How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Our Services: We use your data to deliver the services you request, enhance our CRM software, and personalize your experience.
• To Communicate with You: We may use your contact information to send you updates, promotional materials, and other information related to our services.
• To Analyze and Monitor Usage: We use usage data to understand how our services are used, improve our website and software, and conduct research.
• To Ensure Security: We may use your information to detect, prevent, and address fraud, security issues, and other violations of our terms.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, cloud storage providers, and marketing partners. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices

• Access and Update: You can access and update your personal information by contacting us at support@ledsak.ai.
• Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
• Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. International Data Transfers

If you are located outside of India, your information may be transferred to and processed in [Country]. By using our services, you consent to such transfers and processing.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: LEDSAK.AI
Email: support@ledsak.ai