Terms and Conditions

Effective Date: January 2025

Welcome to LEDSAK CRM! These Terms & Conditions (“Terms”) outline the rules and regulations that govern your use of our CRM platform (the “Service”). By accessing or using LEDSAK CRM, you agree to comply with these Terms, along with our Privacy Policy, which outlines how we collect, use, and protect your information.

1. Acceptance of Terms

By signing up for or using the LEDSAK CRM service, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our platform.

2. User Eligibility

You must be at least 18 years old to use LEDSAK CRM. By using the Service, you confirm that you are of legal age in your jurisdiction and have the right to enter into this agreement. If you are registering on behalf of an organization, you confirm that you have the authority to bind that entity.

3. Account Registration

To access LEDSAK CRM, you must create an account by providing accurate and up-to-date information, including your name, email address, and any other required details. You are responsible for maintaining the confidentiality of your login credentials, and you agree to notify us immediately if you suspect any unauthorized access to your account.

4. License to Use LEDSAK CRM

LEDSAK CRM grants you a limited, non-exclusive, non-transferable license to access and use the Service, subject to your compliance with these Terms. This license is for your personal or business use only and does not include any resale or commercial use of the Service or its contents.

5. User Responsibilities
You agree to:
  • Use the Service only for lawful purposes.
  • Not engage in any activity that could disrupt, damage, or interfere with the functioning of LEDSAK CRM.
  • Not impersonate any person or misrepresent your affiliation with any entity.
  • Respect the rights of other users and the intellectual property rights of LEDSAK and third parties.
6. Data Security
We take reasonable measures to protect your data, but we do not guarantee its absolute security. By using LEDSAK CRM, you agree to:
  • Safeguard your account information.
  • Use secure passwords and regularly update them.
  • Notify us immediately if you suspect any unauthorized access to your account.
7. Third-Party Services

LEDSAK CRM may contain links to third-party websites or services. These links are provided for your convenience, but we are not responsible for the content, accuracy, or availability of these third-party sites. Your interactions with third-party services are governed by their own terms and privacy policies.

8. Intellectual Property Rights

All content, including software, trademarks, logos, and materials made available through LEDSAK CRM, are the property of LEDSAK or its licensors. You agree not to reproduce, distribute, or use our intellectual property without prior written permission.

9. Limitations of Liability

To the fullest extent permitted by law, LEDSAK CRM is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. This includes, but is not limited to, loss of profits, data, or business opportunities.

10. Termination

We may suspend or terminate your access to LEDSAK CRM at our sole discretion, without notice, for violations of these Terms, misconduct, or failure to comply with our policies. Upon termination, you must cease all use of the Service.

11. Changes to the Terms

LEDSAK CRM reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of the Service after any modifications indicates your acceptance of the new terms.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction of the courts of India only. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

  • For Customers in India: These Terms of Service shall be governed by and construed in accordance with the laws of India. Parties agree to resolve any disputes arising from these Terms through mutual discussions. Failing resolution, disputes will be submitted to arbitration under the Arbitration and Conciliation Act, 1996, governed by the rules of the Delhi High Court Arbitration Centre. The place of arbitration shall be Delhi, and the language shall be English. Subject to arbitration, courts in Delhi shall have exclusive jurisdiction.
  • For Customers in Jurisdictions Outside India: These Terms of Service shall be governed by the laws of the State of New Jersey, United States, without regard to its conflict of law principles. The U.N. Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act will not apply. Disputes will first be addressed through mutual discussions. If unresolved, Parties consent to the exclusive jurisdiction of competent state and federal courts in New Jersey, United States.
13. Contact Us

If you have any questions about these Terms & Conditions, you can contact us at:

  • Email: support@ledsak.ai
  • Address: Block-d, Balaji Estate, Guru Ravidas Marg, Kalkaji, New Delhi-110019