Seamless communication begins with Ledsak, now with inbuilt WhatsApp
Connect with customers directly through WhatsApp, without leaving the CRM.
Why teams choose Ledsak for this
Built for how you sell
The same platform, configured for the way your industry actually works.
From setup to everyday use
Seamless Integration
Connect with customers through WhatsApp with no extra setup.
Instant Communication
Send quick replies and updates to engage leads in real time.
Unified Platform
Manage every conversation right inside the CRM, in one place.
Efficient Collaboration
Share files and keep team communication streamlined.
In-App WhatsApp Business: what's included
Connect every lead source
Automate the busywork
AI-powered insights
Who this is built for
The Patient Lifecycle Works Better When Everything Stays Connected.
Configure Ledsak Around Your Healthcare Workflow
Clinics, hospitals, and departments often use different patient stages and follow-up steps. Ledsak gives teams the flexibility of patient management software and clinic management software, with custom fields, stages, users, and rules that fit how they already work.
Bring Your Patient Enquiries Into One Place
Enquiries may come from Meta, Google, WhatsApp, calls, or your website. Ledsak brings supported sources into one place, keeps communication with the patient record, and gives teams the tracking and routing they expect from lead management software.
Handle Patient Follow-Ups in One Place
Front desk teams, counsellors, and managers often work across calls, messages, notes, and spreadsheets. Ledsak brings follow-ups, reminders, and tasks into one patient management system, while clinical records stay in the systems that already manage them.
Control Who Can See Patient Information
As more staff, departments, and locations handle patient information, access needs to stay limited to the people who actually need it. Role-Based Access Control (RBAC) lets you set access by user role, so front desk staff, managers, counsellors, and other team members only see what's meant for them. Audit Logs track activity inside the system, so managers can check who accessed what and what actions were taken.

See it in action
Trusted by growing teams
Frequently asked questions Start here.
Quick answers about how Ledsak works, connects, keeps your data secure, and fits your sales process.
Convert more leads into customers.
See how in-app whatsapp business fits your exact workflow in a live walkthrough with our team.
