Aesthetic Clinic CRM for Faster Patient Follow-Up
Manage the patient journey past the first enquiry, with communication and follow-up in one place.
Move More Enquiries From Interest to Appointment
Organise treatment enquiries, consultations and follow-ups across your clinic.
Get WhatsApp, website, campaign and call enquiries into one patient pipeline.
Assign patients by branch, team, treatment interest and lead status.
Trigger follow-ups for enquiries, consultations and treatment decisions.
Unify calls, WhatsApp messages and notes around each patient journey.
From First Enquiry to Returning Patient
LEDSAK connects every stage, from treatment interest to follow-up and reactivation.
Track Treatment Interest From First Contact to Consultation
Everything coordinators use between a first treatment question and a booked consultation sits here, however long the patient takes to decide.
AI Lead Quality Scoring
Score enquiries on your own criteria, such as treatment interest, location and timeline, so coordinators know what to call first.
AI Call Summaries
Turn consultation calls into written summaries covering the treatment discussed and the agreed next step.
Email Automation
Send Brevo email sequences for consultation reminders, unconfirmed appointments and undecided patients.
SMS & IVR Integration
Use Servetel and Cube Dialer for calls, SMS alerts and callbacks on every treatment enquiry.
Website Tracker
See which treatment pages an enquiry visited before the next follow-up.
Mobile App
Update treatment interest, call notes, patient stages and tasks from Android or iOS.
Team Performance Dashboard
See response times, call activity and completed follow-ups across coordinators and locations.
Audit Trails
Check who changed enquiry ownership, patient stage or notes, and when.
Where Skin, Hair and Laser Enquiries Stay Visible
Keep Treatment Interest With the Enquiry
Record the skin, hair, laser or injectable service asked about, then keep it visible through consultation and follow-up.
Keep “Not Ready Yet” Patients in View
Patients who ask about cost or timing often book later. Keep the callback date visible instead of leaving it in WhatsApp.
Pick Up Consultation Handovers
When an enquiry moves to another coordinator or branch, authorised users see earlier calls, notes and stage.
Bring Return Visits Back Into the Workflow
Use tasks and reminders for patients due another visit, so return work leaves personal calendars.
Run the Same Process Across Locations
Use common enquiry stages, fields and follow-up rules across branches, with ownership clear per clinic.
Keep Clinical Records in the Clinical System
Use Ledsak for enquiries, communication and follow-up alongside your clinic software or EMR, with role-based access.
From Reactive Follow-Up to Structured Patient Journeys
Take a glimpse at how LEDSAK reworks the enquiry-to-appointment flow.
"Ledsak allowed us to structure patient records with exact clinical custom fields, cut response times from 42 minutes to 1.8 minutes, and increase consultation bookings by 34%."
Frequently Asked Questions
Get clear answers about LEDSAK for aesthetic clinic enquiries, follow-ups and revenue visibility.
Turn Every Enquiry Into the Next Step
Capture enquiries, manage follow-ups and stay connected from first contact to return visit.