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HEALTHTECH PATIENT SUCCESS PLATFORM

HealthTech & Tele-Consultation CRM for Faster Patient Intake

Ingest leads from every digital channel in seconds, pre-triage symptoms, and route patients to the right virtual consultant instantly.

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<2sLead Ingest SpeedMeta, Google, web chat
100%Campaign AttributionEvery ad source tagged
0%Lead LeakageInstant triage & routing
Created for Teams That Work With Patients Every Day
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A Digital Enquiry Rarely Ends With One Click

Telehealth patients expect immediate responses and seamless virtual handoffs. Ledsak ensures digital leads are qualified and booked in minutes.

Ingestion
Sub-2-Second Lead Ingestion

Capture enquiries from Meta Ads, Google Search, in-app bots, and website chat instantly into rep queues.

Triage
Automated Symptom Pre-Triage

Pre-screen symptoms and route patients to the right medical specialist or virtual care queue automatically.

Scheduling
Virtual Consultation Slot Booking

Let patients book virtual video slots directly with automated WhatsApp confirmations and meeting links.

Timeline
Unified WhatsApp, Call & Video History

Keep every chat message, call recording, and tele-consultation summary on one continuous patient record.

Follow-Ups
Post-Consultation Prescription & Recalls

Trigger automated follow-up sequences for lab orders, medication refills, and second consultations.

Reactivation
Reactivate Inactive Digital Patients

Re-engage drop-offs and past virtual patients with personalized wellness and follow-up campaigns.

Team SLA
Doctor & Consultant Utilization Dashboards

Monitor virtual slot occupancy, response times, and consultant availability in real time.

Attribution
End-to-End CAC to LTV Attribution

Connect ad spend and digital channels to completed tele-consultations, prescription orders, and subscriptions.

From Click to Consultation with Ledsak

A digital lead is only valuable if it is triaged and booked before interest fades. Ledsak ingests leads in seconds and books virtual slots instantly.

Yes
Care Plan & Follow-Up Subscription
New Lead: Digital Enquiry
Auto-Triage Symptoms
Reach Out via WhatsApp & Call
Book Tele-Consultation
Consultation Completed?
No
Assign Follow-Up with Coordinator
Platform Capabilities

See What Happens Between Digital Enquiry and Tele-Consultation

Give telehealth coordinators and digital doctors one shared workspace for symptom triage, instant booking, and follow-ups.

Instant Multi-Channel Ingestion

Ingest leads from Meta, Google, WhatsApp, and SDK forms in under 2 seconds with UTM source tags.

Automated Symptom Pre-Triage

Route patients to general physicians or super-specialists based on pre-consultation questionnaires.

Virtual Consultation Booking

Patients book slots directly with automated WhatsApp confirmations and secure video links.

AI Call & Video Summaries

Automatically summarize virtual consultations to capture chief complaints, advice, and next steps.

Automated Post-Consult Recalls

Schedule follow-up check-ins, medication reminders, and repeat virtual consults over WhatsApp.

AI Lead Quality Scoring

Score inbound digital leads based on symptoms and urgency to prioritize rapid outreach.

Consultant Utilization Analytics

Track virtual doctor slot occupancy, wait times, and consultation completion rates in real time.

Enterprise Data Security & HIPAA

Protect telehealth video sessions, medical notes, and chats with end-to-end encryption.

Why Ledsak

Built for the Speed of High-Growth HealthTech Platforms

Sub-2-Second First Response

Never let digital ad leads go cold; automated routing connects patients to coordinators immediately.

Unified Omnichannel Communication

Manage WhatsApp, SMS, calling, and video links under a single unified patient timeline.

Higher Tele-Consult Show Rates

Automated WhatsApp reminders and calendar invites drastically reduce virtual appointment no-shows.

Continuous Patient Engagement

Keep patients on therapy plans with automated prescription refill reminders and follow-up checks.

Works With Your Custom App & EMR

Ledsak integrates via open APIs and webhooks with your custom web app, mobile apps, and backend.

Granular Campaign Attribution

Understand which digital campaigns generate active consultations, repeat bookings, and revenue.

From Reactive Follow-Up to Structured Patient Journeys

Take a Glimpse at How LEDSAK Reworks Digital Patient Intake and Tele-Consultations

Without LEDSAK

Digital leads from ads and chat lost across multiple tools
No symptom pre-triage before connecting with specialists
Manual tele-consultation booking with high drop-off rates
Consultant slot utilization untracked and fragmented
Patient conversation history scattered across disparate apps
No structured follow-up after the initial virtual consultation

With LEDSAK

Sub-2-second multi-channel lead ingestion into one workflow
Automated symptom pre-triage and specialist routing
Automated virtual consultation booking and WhatsApp links
Real-time consultant utilization and availability dashboards
Unified WhatsApp, call, and video consultation timeline
Automated follow-up workflows for prescriptions and repeat visits

"Sub-2-second lead ingestion and automated symptom triage completely transformed our tele-consultation booking rates."

Vikram ChhabriaCo-Founder, Tele-Health Platform
FAQs

Frequently Asked Questions

Get clear answers about using LEDSAK for HealthTech platforms, digital triage, tele-consultations and patient communication.

Need personalized answers?

Book a live 1-on-1 demo to see how Ledsak fits your exact team workflows.

LEDSAK enables automated follow-up sequences for lab test bookings, e-prescription delivery notifications, and second consult reminders.

Turn Every Enquiry Into the Next Step

Capture enquiries, manage follow-ups and stay connected from first contact to returning patient.