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How high-performance clinics scale patient acquisition with Ledsak.

Unfiltered case studies from leading multi-branch aesthetic, dental, and surgical practices. Real architecture diagrams, measurable SLAs, and verified clinic ROI.

Browse Case Studies
7,300+Enquiries Handled / Month
<3sAutomated Response Velocity
100%Missed Call Recovery
+140%Peak Acquisition Lift
MedLinks Aesthetics & Hair Transplants

MedLinks Aesthetics & Hair Transplants

AIIMS Alumni Founded · Delhi NCR
Aesthetics & Hair Transplants

Separating 23 Telephony Lines & Automating 100% of Inbound Patient Journeys

MedLinks operates two premier verticals that previously collided in Zoho CRM. Ledsak deployed deterministic telephony routing, salvaged lost calls into first-class events, and engineered an automated 12-month post-op recovery ladder on WhatsApp.

Zero ManualInbound Routing100% rule-based
100% RecoveredMissed CallsZero lead leakage
9 StagesCare Touchpoints12-month ladder

“The shift was from chasing where an enquiry came from after the fact to knowing its exact origin, branch, and intent the second it arrives.”

Dr. Gaurang Krishna
Dr. Gaurang KrishnaCo-Founder & Chief Surgeon, MedLinks
Deterministic RoutingMissed Call Recovery12-Mo WhatsApp LadderAesthetics
Dermapuritys Aesthetic Clinics

Dermapuritys Aesthetic Clinics

6 Clinic Branches · LeadSquared Migration
Aesthetic Dermatology

140% Lift in Patient Acquisition with Sub-3s Automation & AI Call Scoring

Struggling with 2+ hour delayed responses and zero call visibility, Dermapuritys migrated to LEDSAK. Instant <3s WhatsApp triggers, automated dialer sequences, and AI call scoring turned ad spend into measurable clinic revenue.

+140% LiftPatient Acquisition15% base to 36%
<3 SecsResponse VelocityDown from 2+ hrs
-60%Admin OverheadAutomated CRM logs

“One dashboard shows everything: ad spend, leads, conversions, team performance, and call quality. We killed losing campaigns in week one.”

Lalita Arya
Lalita AryaVice-President & CEO, Dermapuritys
Sub-3s Lead CaptureAI Call Quality ScoringPrivate AWS GeofenceLeadSquared Migration
Magnum Dental Clinic Dubai

Magnum Dental Clinic Dubai

4 Dubai Branches · Unite EMR Pipeline Layer
Dental Healthcare Chain

Unifying 7,300 Enquiries Across 4 Dubai Branches on Top of Unite EMR

With leads scattered across Instagram, WhatsApp, Facebook, and phone lines, Magnum deployed LEDSAK as their dedicated intake and conversion layer without replacing their existing Unite EMR.

7,300Enquiries TrackedIn 3-month rollout
4 BranchesBranches UnifiedARJAN, DSO, JLT, JVC
14%Treatment CompletedFull pipeline visibility

“Magnum no longer has to piece together what happened to our enquiries after they arrive. The pipeline is in one place, and the work left to do is visible.”

Operations LeadershipMagnum Dental Clinic, Dubai
Unite EMR LayerMulti-Branch RoutingSLA EnforcementsDubai UAE

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