MedLinks Aesthetics & Hair Transplants
Separating 23 Telephony Lines & Automating 100% of Inbound Patient Journeys
MedLinks operates two premier verticals that previously collided in Zoho CRM. Ledsak deployed deterministic telephony routing, salvaged lost calls into first-class events, and engineered an automated 12-month post-op recovery ladder on WhatsApp.
“The shift was from chasing where an enquiry came from after the fact to knowing its exact origin, branch, and intent the second it arrives.”