Turn live chat conversations into sales follow-ups.
Capture Tawk.to enquiries inside Ledsak and keep the full conversation connected as your sales team moves the lead forward from enquiry to conversion.
How live chat visitors become qualified pipeline deals
Connect Tawk.to in under 3 minutes and eliminate manual copy-pasting of website live chat leads.
Visitor Chats on Website
Prospect initiates a conversation on Tawk.to live chat widget.
Instant Webhook Ingestion
Ledsak captures transcript, contact details & campaign source in <2s.
Auto-Assign Rep & WhatsApp
Distribute round-robin to available counsellor with automated WhatsApp welcome.
Consultation Booked
Rep views full chat history on timeline and schedules doctor slot.
Why sales teams connect Tawk.to to Ledsak
Zero Lead Drop-Off
When a visitor provides their name, email, or phone number in Tawk.to chat, a structured lead card is created instantly in Ledsak in under 2 seconds.
Full Chat Transcript Timeline
Sales reps see every message, link, and pre-chat question asked on your website before initiating their WhatsApp or phone call follow-up.
Automated Rep Routing & SLAs
Assign leads round-robin to available reps and automatically trigger a WhatsApp welcome message while the visitor is still on your site.
3-Minute Webhook Setup
Found under Ledsak Workspace Settings › Integrations › Tawk.to
Select trigger events: "Chat Starts", "Chat Ends", "Ticket Created"
Watch live chat entries create real-time cards on your Ledsak pipeline.