Carry Every Fertility Enquiry in Motion
Ledsak helps your IVF team track enquiries, follow-ups, and appointments without forgetting the next step.
A Fertility Enquiry Rarely Ends With One Call
Fertility patients may need several conversations before booking. Ledsak helps your team know what happened, who is handling it and what comes next.
See enquiries from Meta Ads, Google Ads, WhatsApp, forms and calls together.
Send each enquiry to the right counsellor, team or centre using routing rules.
Use CRM tasks and reminders when a patient needs more time.
Check call logs, notes and WhatsApp history before the next counsellor follows up.
See where consultations, bookings, and pending follow-ups stand in the same CRM record.
Use reactivation lists to find past enquiries that may need another follow-up.
Build around shared CRM stages and routing rules across counsellors, teams and centres.
View source, appointment and revenue data in CRM dashboards when integrations are connected.
Follow Up Without Any Guesswork
Fertility enquiries can often get lost between calls and follow-ups. Ledsak keeps them in one place, so counsellors know what to do next.
See What Happens Between Enquiry and Consultation
Give counsellors one place for patient enquiries, calls, follow-ups, tasks and appointments without relying on separate sheets or personal reminders.
AI Lead Quality Scoring
Score IVF enquiries using your clinic’s own criteria, so counsellors can focus first on patients showing stronger intent.
AI Call Summaries
Turn counsellor calls into written summaries, so the next team member can quickly understand what was discussed.
Email Automation
Send stage-based email sequences through Brevo for consultation follow-ups, reminders, and other patient communication.
SMS & IVR Integration
Connect SMS and IVR through Servetel and Cube Dialer to support calls, alerts, and patient follow-ups.
Website Tracker
Use page visits and behaviour signals to understand patient interest and plan the next follow-up more clearly.
Mobile App
Check new enquiries, log calls, add notes, and update patient records directly from Android or iOS.
Team Performance Dashboard
See call volumes, response times, completed tasks, and follow-up activity across counsellors and teams.
Audit Trails
See recorded user activity across Ledsak, so managers can check who updated a patient record and when.
Ledsak for the Way Fertility Clinics Work
Patient Relationships Stay Clear
Use patient stages and follow-ups that match how fertility teams manage each patient across calls, and consultations.
Longer Follow-Ups Stay Visible
Keep callbacks, reminders, and next actions clear when patients need more time before booking or moving ahead.
Handovers Are Easier to Pick Up
Give the next authorised team member enough patient history and context to continue the conversation without starting again.
One Process Across Centres
Use the same patient stages, follow-up rules, and workflows across different fertility centres, counsellors, and teams.
Works With Your IVF Software
Use Ledsak alongside your existing IVF or clinical system without replacing treatment records or medical data.
Access Stays Role-Based
Give counsellors, managers, and other users access based on their role and the patient information they need.
Fix the Gaps in Fertility Follow-Ups
When enquiries sit across calls, chats and sheets, it becomes harder to know what happened and what needs to happen next.
"Ledsak lets our counsellors see a patient's entire cycle history in one place, so no one repeats questions a patient has already answered."
Frequently Asked Questions
Answers about how Ledsak supports fertility & ivf clinics.
Ready to Give Every Fertility Enquiry a Next Step?
Run patient follow-ups with less back-and-forth across your team.